Seeing you on video regularly is reassuring and gives you the chance to use your full communication skills – your gestures, tone and message a re better received when your team can see the full picture.
Download it today and utilize the Search field, messaging, softphone, voicemail, and so much more! What is your favorite feature on the mobile app? Let us know in the comments!
Whether you are on a mobile phone or a tablet, Webex is a free download in the iOS App store or Google Play store. There are so many great features in Webex and you can take them with you anywhere. Just like how you start your day by checking your email, clicking on the filter icon to review your messages is a great way to stay up to date on all messages, projects, and tasks. If you are a Webex user and haven’t clicked on the icon yet, you’re missing out! After a weekend or time off, utilize the filter icon to filter by Unread, Notifications, to All, and to Me. If the topic is less serious, utilize GIFs and emoticons to keep the chat fun. Did you know you can even mention to notify all team members? Trainer Tip: I recommend using extremely sparingly so when there is a mention, teammates take it very seriously as an urgent matter. Utilize mentions in space to grab a team member’s attention. Just like emails, don’t add extra people but don’t add too few people. Create a space per topic or per project and invite each teammate who is working on the project. Instead of playing the game of telephone, group chats or “spaces” as they’re called in Webex are an effective way to keep everyone in the loop. But to best maximize Webex, you want to know the 7 different presence status indicators.Ĭommunication is the key to success to any organization. Webex will never stop you from messaging or calling, even if your colleague’s presence is set to DND, presenting, OOO, or away. Try it out! Type in a name, you can quickly glance at their presence, click on their name to send a message, or give them a call on a Cisco phone or softphone by clicking on the calling icons. Depending on your companies’ settings, you may see people inside your organization and outside or only your colleagues.
Type in a first or last name in the field. One of the quickest and most robust features is the Search, meet, and call field. Instead of sending 100 emails per day, utilizing an IM&P (instant-message & presence platform) may help avoid email box clog and missed important information.ġ. Whether you are working at home or in an office, communication is the key to success in any field and any organization. Written by Adoption & Evolution Team Lead, Carolyn Shea